CUS000084 ) JOB PURPOSE The Customer Experience Agent is responsible for providing crucial support to the customer experience department to maintain high levels of customer satisfaction. He/she engage s with customers to provide information about products and services, address inquiries, and manage complaints for resolution. RESPONSIBILITIES LANGUAGE & TECHNICAL SKILLS Language Proficiency Technical Skills Proficiency in MS Office EDUCATION EXPERIENCE Zero to two year s of experience in Retail, or a similar role. BEHAVIORAL COMPETENCIES