Insights Manager

CARMA is a globally-trusted media intelligence leader with decades of experience helping PR and communications professionals monitor what matters, measure what’s meaningful, and demonstrate the value of their work.
We combine cutting-edge technology, including AI-enabled media monitoring across print, online, broadcast, and social channels in 100+ languages - with deep human expertise to deliver actionable insights that inform strategy and drive business-critical decisions.
With a diverse global team supporting thousands of organisations worldwide, CARMA empowers partners to turn complex media data into clarity and context, elevate the impact of earned media, and deepen understanding of stakeholder influence across markets.
We are looking for an Insights Manager to be based in KSA, to lead the end-to-end setup, management, and delivery of insight products for one of our most pivotal clients.
They shall be responsible for ensuring the quality, clarity, and strategic value of all deliverables, acting as the bridge between the client and our internal teams.
The role shall have a dual reporting line to both the Key Account Director as well as Insights Consultant MENA and shall be based on-site, at the client’s location in Dammam, KSA.
This setting supports close collaboration, ongoing knowledge exchange, and the development of strong client relationships.
This role is ideal for someone genuinely passionate about insights—particularly media insights—who thrives on translating data into meaning, identifying patterns, and helping clients make more informed decisions.
The successful candidate will have broad experience delivering media insights across sectors, with the ability to independently produce comprehensive analysis reports that drive actionable outcomes.
Active engagement with the wider industry, including familiarity with frameworks like AMEC, is highly valued.
While formal qualifications are welcomed, a strong sense of curiosity and a commitment to continuous learning are essential.
Note: Only candidates with Dual citizenship will be considered for this role.
Roles and Responsibilities Lead and manage ad-hoc insight reporting for our Tier 01 client, with on-site support for their evolving needs.
Independently develop end-to-end analysis reports from the ground up, delivering actionable insights for senior stakeholders and effectively presenting the findings.
Provide strategic input during key events, crises, and other high-impact moments Manage and oversee the on-site secondee team to ensure seamless client support and alignment with project goals Deliver a comprehensive and scalable measurement programme aligned with client objectives Build and maintain strong, long-term relationships with the client Leverage AI tools to boost insight generation and improve reporting processes Support proposal development, onboarding, and account growth initiatives Why Join CARMA?
Mandatory benefits include visa sponsorship, accommodation and excellent health insurance Competitive compensation Learning & Development Programs Diverse global team, with opportunities for career growth and travel Master's or Bachelor's degree in Communication, Journalism, Public Relations or any related field.
5-7 years of experience in insights, media intelligence, analytics, or a related field, with exposure to senior or Tier-1 clients.
Proven ability to deliver end-to-end insight and analysis, translating data into clear, strategic recommendations.
Fluent in English and Arabic (written and verbal) is mandatory.
Excellent presentation, storytelling, and communication skills, with confidence engaging senior stakeholders.
Strong client-facing experience, with the ability to build trusted, long-term relationships.
Experience managing or coaching team members and working in on-site or embedded client environments is a plus.
Familiarity with media measurement frameworks (e.
g. AMEC) and use of AI or automation tools is advantageous.
Highly flexible, adaptable, and proactive, comfortable in fast-paced and evolving environments.