Admin Coordinator (Service Advisor) at Libya Motors (VW)

Libya Motors – official dealer of Volkswagen – stands at the forefront of Libya’s automotive sector, delivering world-class customer care, German engineering excellence, and a commitment to quality service. Our workplace is built around professionalism, innovation, and teamwork. We value individuals who bring integrity, energy, and a customer-first mindset to every interaction.

You will be the crucial link between customers and our after-sales service team. Your mission is to ensure every customer receives a premium service experience from check-in to vehicle delivery, while also maintaining smooth administrative workflows within the service department.

• Create and manage Direct Sales Orders by converting sales quotes into tickets and sales orders, ensuring accurate and timely delivery of products and services.

  
  

• Greet and receive customers at the car reception area.

  
  

• Schedule service appointments and accurately document vehicle issues.

  
  

• Coordinate between customers and technicians to communicate service updates.

  
  

• Maintain daily reports and administrative records.

  
  

• Ensure smooth office operations related to after-sales and service department tasks.

  
  

• Uphold service quality standards in alignment with Volkswagen procedures.

  
  

• Support the Service and After Sales Manager in daily activities.

  
  

• Excellent communication skills, both written and verbal, for effective collaboration with teams.

  
  

• Customer service-oriented mindset, with a focus on supporting field operations and client satisfaction.

  
  

• Proficient in English.

  
  

• General knowledge about the automotive sector is preferred.

  
  

• Experience in administrative or service-related roles is a plus.

  
  

• Working Days & Hours:Saturday to Thursday, 8:30 AM – 4:40 PM.

  
  

• Location:Tripoli.

  
  

• Additional Benefits:Performance-based Incentives.

  
  

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