Operations Coordinator

- Coordinating Air, Sea and Land Operations for Import/Export

- Tracking Project KPIs closely

- Daily planning and scheduling of assigned pickups and deliveries

- Utilizing the company's preferred vendor list and rates to secure the best pricing and routing for customer shipments

- Organizing pickups and deliveries through effective communication with shippers and consignees

- Understanding customer requirements and ensuring consistent operational and customer service levels

- Regularly communicating shipment status information, reporting delays and additional costs to customers

- Daily review of active job details and related quotes to identify opportunities for extra revenue and additional costs, thereby increasing overall profitability

- Maintaining regular communication with Move One offices to relay necessary information/documentation for each shipment

- Preparing accurate daily reports for management

- Inputting status and costs in Move One database in a timely manner as per SOPs

- Assisting with any other duties/projects assigned by the supervisor to meet business requirements

- Minimizing operational costs, optimizing efficiency, and increasing operations profitability

- Monitoring the progress of jobs and services - Planning, Execution, and Billing