Security Service Delivery Partner

Key Responsibilities

• Manage stakeholder relationships and deliver monthly reporting for them.
• Produce data tracking and budget scope reporting for senior management.
• Analyze cybersecurity/DevSecOps frameworks using dashboarding and internal tools.
• Oversee the SOC operational processes and ensure that security compliance/governance is maintained.
• Use security data, monitoring tools, and threat intelligence to inform insights and build the big picture.
• Lead customer initiatives, applying expertise and best management of all customer escalations and service issues.
• Support senior management with the required decision-making on security initiatives and solutions.
• Help teams with cross functional and interim – term development and transformation. Aid their transformation and implementation of cybersecurity initiatives.
• Assist with various Cyber technical initiatives, including NIST and ISO framework rollout and certification.

Qualifications

• Bachelor’s degree in computer science or a relatable field of study is preferred. High school diploma is required.
• Prefer candidates who have a cyber security certification such as either CISSP or ITIL V4.
• Must be proficient in both written and verbal communication using both the English and Spanish languages.
• Experience of managing the delivery of Security based managed services.
• Experience managing multiple accounts and stakeholders simultaneously.
• Experience of working with a combination of the following tools is essential: Azure Security Centre and Sentinel, Service Now, Power BI, Qualis, CrowdStrike, Microsoft Sentinel. 
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