Inside Sales Representative (German Speaker)

Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.

As part of its growth, ARROW ECS is strengthening its teams and is looking for a Inside Sales Representative (German Speaker) .

Arrow Enterprise Computing Solutions (ECS), part of Arrow Electronics, is a leading global provider of IT solutions that help businesses grow faster, operate efficiently, and transform in today’s dynamic market. We partner with industry leaders like Microsoft and AWS to deliver innovative cloud solutions, supporting customers across EMEA and North America. Our mission is to empower organizations with the tools, programs, and expertise they need to succeed in the cloud-first world.

What you will be doing at ARROW ?

• Manage a portfolio of renewal opportunities using the 120-day renewal cadence.
• Proactively engage end users to secure renewals, articulate value, discuss pricing, and identify upsell or expansion opportunities.
• Work closely with partners to ensure visibility on renewal timelines, requirements, and execution.
• Identify churn risks early and escalate appropriately.
• Deliver a high-quality customer experience through timely, accurate, and 
• professional communication.
• Support partners with quotes, pricing, product information, and renewal 
• documentation.
• Build trusted relationships with end users and partners to ensure frictionless 
• renewals.
• Achieve quarterly and annual renewal targets while driving multi-year and upsell opportunities where relevant.
• Maintain accurate forecasting, pipeline hygiene, and daily CRM updates.
• Follow sales processes, renewal guidelines, and partner engagement frameworks.
• Coordinate with internal teams, partners, and vendors to resolve pricing, product, SLA, or billing issues.
• Escalate complex cases early to ensure on-time resolution.
• Execute renewal, win-back, and retention campaigns and participate in targeted outreach activities.
• Provide feedback to improve playbooks, messaging, and campaign performance.

Who are we looking for?

• Fluent level in German (C1) & (B2 level in english)
• Proven experience managing a customer portfolio in a phone-based or inside sales role.
• Background in Inside Sales, Customer Success, or Customer Support within 
• tech/SaaS/IT.
• Strong communication skills with the ability to clearly articulate value to end users and partners.
• Comfortable operating in a fast-paced, partner-led sales environment.
• Highly organized, proactive, and able to manage a high-volume renewal pipeline.
• Proficiency with CRM tools (Salesforce or equivalent)

What is in it for you?

• Full Permanent contract.
• Social advantage: CNSS, CIMR, Health insurance,
• Very good working atmosphere in a team of passionate collaborators,
• Work culture where you can make an impact,
• Working within an international organization, recognized worldwide in its sector.

Do you see yourself as our future colleague? If yes – send us your application.

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