Middleware Specialist

Responsible for Application system integration including, Technical Analysis, API Development, Configuration and Environment support for Bank's Middleware application in liaison with various IT teams. Key responsibilities of this position are given below.

• Design, develop and maintain complex integration services and APIs based on industry standards and best practices using

- IBM's App Connect Enterprise (previously IBM Integration Bus),

- IBM Message Queue (MQ),

- IBM DataPower and

- IBM API Connect products.

• Provide technical support for bank's IT projects that involve integration between applications through the IBM middleware products (listed above). This includes, configuration fixes, code fixes, end-to-end testing support, user acceptance testing, performance and security testing support.

• Perform all required monitoring activities for the supported systems, including operation of utilities to support customer system and data implementations.

- Responsible for maintenance and emergency response outside of normal business hours as necessary to maintain general application health and/or system upgrades.

- Responsible for issue resolution & support in RCA analysis for Production incidents.

- Follow proper escalation processes to meet or exceed target resolution timeframes.

- Responsible for involving resources outside of IT when necessary to resolve

- Must adhere to all standards & processes defined in the team for project delivery, peer review, security, incident & problem management.

• Must ensure that appropriate corrective and preventive actions are undertaken and resolve problems as soon as they arise.

• Must contribute ideas to help the support team to become more effective and seek ideas from other team members.

• Implement and manage security processes (both technical and procedural) to ensure uninterrupted operations and to comply with Bank and data privacy policies.

Principal Accountabilities:

-Responsible for design, development & supporting the Webservices/APIs used for integration of application systems

-Liaison between the infrastructure and the applications groups, aiding one to understand the other and to ensure completion of development and/or maintenance activities of Bank's Middleware systems