AM Sales Operations

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You will implement the operational capabilities of the business and support the operational elements for the market. You will coordinate route planning, system capabilities and tools management for the sales team.

How you will contribute

You will:

• Coordinate and initiate customer and employee master data changes for sales including processing of data.
• Support the implementation of organizational realignments for master data and administrative processes.
• Support the revision/development of relevant sales policies and administrative processes including the provision in suitable media.
• Test for system implementation and system changes working closely with sales as well as various internal departments and external service providers.
• Identify and implement master data simplification opportunities.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Experience in customer service, logistics or sales support
• Basic knowledge of sales systems and tools (including SAP and MS Excel)
• Solid communication and problem solving skills
• Ability to handle and resolve multiple queries, respond quickly and maintain composure

More about this role

What you need to know about this position:

• Reports to Sales Operations and Capability Manager

  
  

• Works collaboratively within the CP&A function

  
  

• Management of support team and delegating them tasks for the team to work optimally

  
  

Education / Certifications:

Min 16 years of education (Bachelors/Masters) from a well reputed university

Job specific requirements:

• 3 - 5 years of experience in related field

  
  

• Developing and implementing sales processes for sales teams, specialists, and other representatives

  
  

• Managing sales information and reporting creating data visibility at all levels to stakeholders

  
  

• Creating and managing automation tools to increase sales process efficiency

  
  

• Ensuring that the sales processes and teams are operating optimally

  
  

• Actively participate in new projects involving CP&A operations

  
  

Travel requirements:

Occasional Domestic Travel

No Relocation support availableBusiness Unit SummaryMondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. 

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job TypeRegularSales OperationsSales