Analyst, Global Data & Analytics Office
Entity: Aga Khan University
Location: Karachi
Introduction to the Aga Khan University:
The Aga Khan University is a private, international university committed to international standards of excellence in teaching, research and service. Its teaching hospital, the Aga Khan University Hospital has been accredited by the prestigious Joint Commission International for achieving the highest international healthcare standards.
As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.
Job Role / Responsibilities:
Reporting to the Manager, GDAO you are expected to analyse, program, maintain, and expand operational reporting, business intelligence (BI), and data warehouse (DW) solutions as part of Business Intelligence Team (BIT) under Global Data and Analytics Office (GDAO) within ICT. You must have excellent analytical and problem-solving skills whilst working independently in a global organization with minimal supervision.
Specifically, you will be responsible to:
- create and maintain BI applications whilst gaining in-depth understanding of the existing applications, both the technical and business aspects
- design, develop, and support development of reporting framework(s), data warehouse, datasets, ETL packages, dashboards, and analytical reports
- participate in all phases of solution development from business requirements, analysis, design, development, and implementation phases
- develop and grow understanding and application of Data Modelling and Data Analysis Techniques
- work on data management, integration and reporting tools in use including but not limited to SSIS, SSMS, SSRS, IBM Cognos, and Power BI; and be proficient in the same over time
- liaison with Business users / Sections / Departments / others to gather and validate requirements for delivery of the results
- operate within practices and procedures for smooth functioning of all operational services as per quality standards.
- continue to add \ evolve best practices, processes for solution development
- develop and document test plans and user manuals.
- Participate in or support work stream planning process.
Eligibility Criteria / Requirements:
- possess a formal and recognized degree in Computer Science or related disciplines, such as Bachelor and\or Masters in Computer Science, MBA in MIS, etc. Professional Certification in a relevant field will be an added advantage
- 0 to 2 years of professional experience in working with BI/Data warehouse/Data science tools
- the ideal candidate will have - expertise in Microsoft SQL Server \ BI Solutions, Exposure \ experience with IBM Cognos Analytics, Basic knowledge of Python \ R
- ability to understand the importance of clean and well-governed data and effectively leverage data and analytics to help the organization make data-driven business decision.
- ability to work with a global team to achieve a common vision across the organization and globally to support data and analytics needs
- ability to identify client needs and expectations and responds to requests efficiently and effectively while acts beyond explicit request within established service standards.
- able to meet client needs in a respectful, helpful, and responsive manner and seek feedback to develop a clear understanding of client needs and outcomes
- ability to identify opportunities to improve processes and strategies with technology solutions promoting the vision of the Global Data and Analytics Office
- ability to complete tasks in accordance with plans and sets priorities for tasks in order of importance
- ability to set goals and works to meet established expectations and adapts working methods to achieve objectives
- ability to listen actively and objectively and present appropriate information in a clear and concise manner, both orally and in writing
- ability to recognize and act on present issues as well as offer ideas to address current situations or issues. Able to work independently and complete assignments without constant supervision
- ability to make straightforward decisions based on pre-defined options using clear criteria/procedures
- ability to create and maintain documentation including requirements, design and user manuals
- ability to break down concrete issues into parts and synthesizes succinctly along with collecting and analysing information from a variety of appropriate sources
Comprehensive employment reference checks will be conducted.
