Digital - Cloud Acceleration - Cloud Engineer

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.

ABOUT FACTSET

FactSet combines hundreds of databases into a single, powerful information system. It is a one-stop source for financial information and analytics for business analysts, portfolio managers, investment bankers / management firms and other financial professionals to analyze companies, portfolios, markets & economies. FactSet was formed in 1978 and operates out of 46 locations worldwide. FactSet with over $1.1 billion in annual revenues, is headquartered in Norwalk, Connecticut and employs nearly 9000 people worldwide. Our operations extend within North America as well as Europe and the Pacific Rim. Since 1996, the Company has been publicly traded on the New York Stock Exchange under the symbol FDS.

Your Team's Impact

CloudOps at FactSet will be responsible for maintaining infrastructure on public cloud platforms like Amazon Web Services (AWS) and Microsoft Azure. They contribute significantly to infrastructure best practices and support day to day operations with a bias for managing infrastructure with DevOps practices. The position will work with Cloud Architects, Software Engineers and Systems Administrators to support and deliver Software-as-a-Service (SaaS), Platform as a Service (PaaS) and Infrastructure-as-a-Service (IaaS) at FactSet.

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What You'll Do

• Provisioning and managing FactSet’s enterprise-level cloud Infrastructure utilized by over 1000 engineers.
• Provide high quality solutions to application teams moving to cloud focusing on Security, Cost Optimization, Reliability and Performance.
• Adhere and contribute to DevOps models setup by Cloud Architects focusing on Infrastructure Automation and Configuration Management using CI/CD pipelines.
• Take on initiatives for building automation pipelines, services and APIs that will be utilized by other Infrastructure and application teams.
• Applying Modern Cloud Architectural patterns such as Serverless and Container orchestration services whenever required.
• Facilitate application teams and software engineers to leverage FactSet’s cloud platform on AWS and Azure.
• Troubleshooting problems teams are facing with provisioning or accessing their cloud infrastructure.
• Advising engineers on cloud best-practices and providing day-to-day technical and operational support.

What We're Looking For

• 3 to 5 years of demonstrated experience deploying and supporting public cloud Infrastructure or hybrid cloud environments.
• Clear understanding of cloud principles including High Availability, Security, Cost Optimization.
• Implementation experience in both managed and unmanaged services.
• Thorough understanding of access control on Public cloud such as AWS IAM or equivalent.
• Some form of Scripting experience preferably but not limited to Python, PowerShell, Bash, etc..
• Efficiently able to use Cloud SDKs such as Boto3 to interact with Cloud Services and monitor them using tools such as AWS CloudWatch or Grafana.
• Working with Version control systems such as Git and deploying to CI/CD pipelines
• Experience in building and deploying Restful services or web applications using languages such as Python or NodeJS. (if from Software Engineering background)
• Experience with configuration management tools such as Ansible (if from Systems background).
• Ability to clearly communicate with software engineers as well as project management personnel.
• Being able to learn independently and take on own initiatives when required.
• Bachelor in engineering or equivalent.
• Periodic 24x7 on-call availability (currently one week in three months).

HIGHLY DESIRED

• Certifications in any of the following: AWS Certified Developer, Solutions Architect, Sys Ops
• MCSA Cloud Platform, MCSA Azure Solutions Architect or equivalent cloud certification
• Experience in working with Docker Containers
• Experience in building services using Serverless Architecture (if from software engineering background)
• Experience with EC2, S3, EFS, RDS, VPC, ElastiCache and Cloud Security or equivalent
• Experience with managed code or scripting competency (PowerShell, Python, JSON, and YML)
• Excellent communication skills
• Self-disciplined and highly motivated 

What's In It For You 

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means: 

• The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.

  
  

• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.  

  
  

• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives. 

  
  

• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions. 

  
  

• Career progression planning with dedicated time each month for learning and development. 

  
  

• Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging. 

  
  

Learn more about our benefits here. 

Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications. 

Company Overview:

FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn.

At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.