Warmly greet visitors as they arrive, ensuring they feel welcome and attended to. Direct them to the appropriate person or department.
Answer incoming phone calls promptly and professionally. Direct calls to the appropriate staff members or departments and take messages when necessary.
Keep the reception area tidy and presentable. Ensure that brochures, magazines, and promotional materials are up to date and well-stocked.
Manage and coordinate appointments for staff members, ensuring that the schedule runs smoothly. Confirm appointments and remind clients of upcoming meetings.
Respond to inquiries from the public and clients, providing accurate information about the organization’s services, hours of operation, and other relevant details.
Perform various administrative tasks such as filing, data entry, sorting mail, and preparing documents. Assist with other office duties as needed to support the overall functioning of the organization.
