Infrastructure Engineering Advisor - HIH

INTRODUCTION TO EVERNORTH: 

Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses.Evernorth Health Services India builds on The Cigna Group’s existing presence in India.

About Evernorth Health Services:

Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.

About Cigna:

The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.

HIH – Infrastructure Engineering Advisor – CICS Systems Programmer

This position we are looking to fill needs to be a Subject Matter Expert on all CICS products and features. CICSPlex installation and setup knowledge is a must. 

This role is a senior level position and must be able to assist in setting technical direction for the CICS environment. 

This role provides counsel and advice to management on significant Infrastructure matters, often requiring coordination between organizations. Serves as CICS System Programmer for Mainframe services who is able to debug system and application dumps using IPCS and Abend-aid tools. Must be expert at SMP/E product installs. 

• Install, customize, support and maintain CICS TS and related products. 
• Maintained baseline operations for the CICS test and production environments.
• Provided technical support and problem determination for both systems and applications teams. 
• Support the recovery of system enterprise amid disaster recovery exercises. 
• Take ownership role for and resolve highly complex or critical incidents within the mainframe CICS environment.
• Provide project consultation to business application teams; assist in the design and development of CICS code that would be used for CICS team support needs.
• Identify CICS Performance and Tuning opportunities. Work with business application.
• Be able to work off hours as needed to support product maintenance and installs.  

Education:

• Bachelor’s degree or better preferred.

Experience:

• 11-13 years of experience 
• Bachelor’s degree or better preferred 
• OS/Subsystem/environment: z/OS, CICS, CTG/z, TSO/ISPF, DB2, UNIX Systems Services, CICSPlex, VsamRLS  
• Software: SMP/E, IPCS, Tivoli-Monitoring, Microsoft Office products Omegamon 
• Languages: COBOL, Assembler, JAVA, MVS/REXX, ISPF Dialog 
• Network: TCP/IP, VTAM, LU 6.2, APPC, FTP, TN3270 
• Industry certifications such as SIG, CSCP, CPM or similar.

Skills:

• Self-Starter and self-motivated 
• Leadership skills: ability to effectively coach, mentor and provide direction for junior technical resources. 
• Required strong interpersonal, collaboration and team skills. 
• Effective oral and written communication is needed. 

Equal Opportunity Statement:

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.