Services Operations Senior Analyst

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.

Portfolio Services offers a comprehensive suite of end-to-end client solutions, ensuring the seamless, accurate, and timely nightly processing of portfolio and security-level returns and analytics.

The team provides 24/7 support of workflow monitoring of client and custodian input files, ensuring timely delivery with consistency and error-free execution.

Additionally, they conduct rigorous data validation through daily analytics research on client portfolios, swiftly addressing any security or analytical discrepancies to uphold data integrity.

What You'll Do

The primary responsibilities of the position include:

• Ensuring the timely execution of high quality for portfolio and security-level returns and analytics
• Investigating and reconciling fixed income analytics discrepancies
• Continuously learning and adapting to various reports, tools, and processes.
• Contributing ideas for improving processes, accuracy, timeliness, and productivity.
• Taking ownership of deliverables, ensuring both quality and efficiency.
• Managing individual workload effectively.
• Consulting with team mentors, leaders, or managers on work-related queries and concerns.
• Assisting with critical tasks to enhance operations and client focus.
• Applying technical expertise to resolve escalated issues.
• Proactively suggesting and contributing to process improvements.

What We're Looking For

• Bachelor’s or master’s degree in finance or a related field, with good academic standing.
• Min 1.6 - 3 years of Experience
• For external hires, extensive customer/client service experience, preferably within the Financial Services industry
• Preferred background in securities operations, Fixed income analytics, derivative process
• Hands-on experience in fixed income analytics, demonstrated through work, training, or relevant education/certification.
• Ability to work independently with minimal supervision.
• Keen attention to detail.
• Enthusiastic about learning new concepts and technologies.
• Strong understanding of financial investment principles.
• Proficiency in Microsoft applications, particularly Excel, with experience in creating macros.
• Strong written and verbal communication skills in English.
• Willingness to work flexible shifts based on business needs.

What's In It for You

• At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a Fact Setter means:
• The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
• Career progression planning with dedicated time each month for learning and development. · Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.

Learn more about our benefits here.

Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.

Company Overview:

FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn.

At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.