Financial Shared Services Lead

Responsibilities

• Own the vision and roadmap for finance systems and shared services, acting as the product leader across approvals, payments, ERP, and workflow platforms
• Redesign and scale end-to-end finance operations (P2P, approvals, payments, intercompany, close) to support rapid business and transaction growth
• Drive automation-first execution by eliminating manual work through ERP workflows, RPA, OCR, and AI; replace spreadsheets with scalable, system-based solutions
• Lead system implementations, integrations, and API connectivity in partnership with Product and Engineering to build a seamless finance tech ecosystem
• Build and develop a high-performing shared services team of ~10, setting clear KPIs for turnaround time, accuracy, and service excellence
• Ensure reliable, audit-ready day-to-day operations while continuously improving processes and controls
• Design simple, scalable approval frameworks, segregation of duties, and system-based controls to reduce risk and prevent fraud
• Deliver dashboards, metrics, and insights to track performance, surface bottlenecks, and inform decision-making
• Enable new entities, markets, and products with plug-and-play processes, expanding scope without linear headcount growth
• Serve as a trusted partner to Accounting, Treasury, and cross-functional stakeholders to drive efficiency and operational scale

Requirements

• 7–10 years in accounting operations, shared services, or finance transformation roles
• Experience leading small/medium teams in fast-paced or startup environments
• Strong systems mindset — you naturally think “automate first”
• Hands-on with ERP/workflow tools (NetSuite, Workday, or similar)
• Experience implementing RPA, automation, or AI tools (OCR/AP automation, etc.)
• Comfortable rolling up sleeves to configure tools yourself, not just manage vendors
• Strong process design and problem-solving skills
• Crypto/fintech/startup experience is a big plus
• CPA/CA is helpful but not mandatory