https://bayt.page.link/yvT92ngfr7Gj6dfz9
أنشئ تنبيهًا وظيفيًا للوظائف المشابهة

الوصف الوظيفي

Apt Resources is seeking an Arabic-speaking Female Guest Relations Manager for a renowned 5-star hotel chain in Qatar. The ideal candidate will embody elegance and excellence, ensuring that all guests receive the highest level of service and attention throughout their stay. You will play a crucial role in leading the guest relations team, enhancing overall guest satisfaction, and maintaining the hotel's high standards of service.


Responsibilities
  • Lead and manage the guest relations team, promoting a culture of excellence and high service standards
  • Act as the first point of contact for VIP guests, ensuring their needs are met promptly and effectively
  • Proactively engage with guests to gather feedback and anticipate their needs
  • Resolve guest complaints and issues with a focus on satisfaction and retention
  • Collaborate closely with other departments to provide seamless service
  • Organize special events and initiatives to enhance guest experience and loyalty
  • Monitor and track guest satisfaction metrics to drive continuous improvement
  • Conduct training and development sessions for staff to uphold service excellence
لقد تجاوزت الحد الأقصى لعدد التنبيهات الوظيفية المسموح بإضافتها والذي يبلغ 15. يرجى حذف إحدى التنبيهات الوظيفية الحالية لإضافة تنبيه جديد
تم إنشاء تنبيه للوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.
تم إلغاء تفعيل تنبيه الوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.