European Experienced Female Spa Therapist - for Luxurious Spa

Apt Resources is seeking an Experienced European Female Spa Therapist to join a Luxurious Spa. In this exclusive role, you will provide high-end wellness therapies and beauty treatments, ensuring the utmost comfort and relaxation for clients. The ability to deliver exceptional service with a personal touch is essential.

• Deliver a personalized experience with commercial success whilst representing the spa in a professional and hospitable way.
• Build long term relationships with the customers to maximize return customers through consistent service excellence and provide exceptional after sales service as required.
• Acknowledge, approach and establish customers’ needs by asking open ended questions. Greet guests and explain the process of the spa experience.
• Possess thorough knowledge of spa menu and products in order to assist guests by providing information and recommendations on all products and services within the spa.
• Provide a range of luxury spa treatments to the highest standards in accordance with the spa’s procedures and protocols.
• Provide bespoke recommendations and advice on skincare treatments for guests to use at home.
• Maintain hygiene and cleanliness of treatment rooms. Ensure adequate stock of linen and supplies in the treatment rooms.
• Reference and abide by the spa’s Operating Procedures and Policies Manual.
• Review and update guest profile forms and customize treatments to address guest needs and contraindications.
• Maintain high standards of hygiene and cleanliness of treatment rooms. Clean and sterilize tools and equipment. Ensure back-of-house areas are well organized at all times.
• Ensure products and supplies are used in proper amounts and adequately stocked.
• Monitor spa equipment and immediately notify management if there is any maintenance or repair required.
• Communicate operational needs to management, as well as any occurrences involving staff or guests in the spa that require attention.