IT Technical Delivery Manager

About the role:

We have embarked on an exciting digital transformation journey to leverage technology as a key business differentiator and a competitive advantage. We are redesigning and reinventing our business processes for sustainable digital future. We are experimenting with new technologies, techniques, and approaches to achieve our business objectives. In this role, you will be primarily responsible for managing the technology products and services portfolio for IS-Corporate of Qatar Airways IT. You will be partnering with assigned business departments to identify technology enabled business outcomes, prioritize, and deliver them working closely with product owners, delivery leads, software engineering leads, and external suppliers as appropriate. To accelerate this digital journey, we are looking for a Technical Delivery Manager who will lead large digital projects, formulate technical solutions, work with Project / Program Managers and overall lead the digital journey.

Your Responsibilities

• Deliver large scale IT programs / projects in alignment with the organization’s strategic plans and objectives
• Formulating technical solutions and lead the delivery working closely with the Product Owners / Delivery leads
• Work closely with business leaders (VPs and above), in a multi-cultural environment.
• Drive innovation to ensure that solutions drive value to the business.
• Drive communication plan, engage stakeholders across business functions, controlling and reporting progress to the Steering Group/Sponsor and escalating any issues, as appropriate, in a timely manner.
• Identify inter-dependencies between the various stakeholder groups to ensure all are aligned and risks are identified, mitigated and communicated.
• Ensuring appropriately skilled resources are delivering the project and managing the availability and performance of those consultants.
• Oversee and supervise employees, mentor, coach and build technology competence in the delivery resources, manage their career aspirations
• Liaise with external 3rd party suppliers and internal departments / IT teams to collaborate and design and implement robust, secure solutions

Knowledge & Experience

• Bachelor Degree with minimum 10 years of experience predominantly Finance applications.
• Domain knowledge/experience in developing/implementing in any of corporate functions such as HR, Finance, Facilities/Transport, Procurement is a must.
• Should possess large program / project delivery execution through onsite/offshore model, vendor management, mobilizing large teams and worked across multiple technology platforms and tools.
• Provide leadership and direction to the delivery teams, work closely with the project managers to manage the Project Schedules / timelines
• Experience in Finance processes transformation and leveraging technology in automation of manual processes, implementing performance improvement initiatives and recommending best practices.
• Expertise in Agile/Waterfall software development practices, Design Thinking, Lean Software Management, DevSecOps and Engineering Platform concepts etc. are strongly preferred to be successful in this role.
• Experience in on-prem or cloud ERP (Oracle or SAP) will be an added advantage.
• Knowledge in Information security standards like ISO 27001, PCI DSS and GDPR.
• Excellent communication (written, verbal) and presentation skills, at organization leadership levels
• Excellent problem solving and solutioning mind set
• Must be a Go-Getter with positive attitude, Self-motivating, innovative, open-minded and inspiring
• PMI or other industry leading certifications around Project Management, Agile methodologies is preferred.