As a Loyalty Analyst, you will be responsible for conducting technical data extraction from numerous data systems from both pre-campaign and post-campaign perspective in order to assist in the execution of marketing campaigns developed by the marketing team of Qatar Airways Privilege Club loyalty department.
Other key responsibilities are:
·Extract highly segmented lists of customers from various data systems to whom targeted marketing campaign communications will be sent
·Conduct post-campaign analysis of marketing campaigns in order to determine their effectiveness and whether their targets were achieved
·Develop and maintain dashboards and reports on Power BI and Business Objects and other tools to allow team members to monitor program performance and member behaviour
·Understanding of marketing strategy and communicating key messages to loyalty marketing and analytics teams
·Recognise and extract critical indicators from large and complex data sets; interpret and express these indicators in the business context
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.
About You
We are looking for a passionate and experienced professional to join the Loyalty Team.
·Minimum qualification of bachelor’s degree or equivalent is essential
·3+ years of job-related experience
·Prior experience in an industry with very short implementation cycles such as mobile ads, e-commerce, online products/services or loyalty
·Experience handling large data-sets
·Expert proficiency in SQL to query large, complex datasets
·Advanced proficiency with Excel
·Knowledge of SAS
·Working knowledge of statistical models and user of Tableau and Power BI data visualization software
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
How to Apply
If you are interested to submit your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration.