Residential Concierge

Job Description

We are seeking a professional Residential Concierge to deliver exceptional service to residents in a high-end residential setting. This role focuses on ensuring smooth lobby operations, tenant assistance, and maintaining a welcoming, organized environment.

Key Responsibilities

• Greet residents and guests warmly and provide courteous assistance
• Address tenant inquiries regarding common areas and residential facilities
• Maintain registers for visitors, tenants, keys, and service providers
• Oversee lobby presentation and cleanliness, including daily inspections
• Assist with guest authorization and manage visitor access processes
• Coordinate with property management, security, and service teams to resolve issues
• Support logistics such as luggage trolley availability and facility navigation
• Keep community notice boards updated with relevant information

Skills

• Excellent communication and customer service skills
• Proficient in Microsoft Word, Excel, and Outlook
• Fluent in English; Arabic language skills are a plus
• Presentable and professional demeanor with strong organizational abilities
• Ability to work under pressure while maintaining a friendly and helpful attitude

Qualifications

• Minimum tertiary education; degree or diploma preferred
• 3 to 5 years of experience in a similar role within upscale residential properties
• Courses related to customer service are advantageous
• This is a full-time position with an all-inclusive package based in Qatar

Job ID: 24082510-114VG