Customer Care Operations Expert

#Hiring Customer Care Operations Expert for our semi-government client in Riyadh.

hashtag#Required
 Utilities experience is a must, preferable experience will be in water sector.  Bachelor’s degree in business or related field. Master preferred.
 20+ years demonstrated experience helping organizations design or implement eƯective strategy within Utility Companies.
 Mastery with Customer Resolution.
 An in-depth understanding of Data Quality tooling and framework approaches.
 Comfortable with direct exposure to executive stakeholders, board members, and regulators
 Executing on projects with an Agile delivery methodology
 Ability to work both as an individual contributor and collaboratively in a multi teams environment.
 Strong knowledge of Microsoft Excel, PowerPoint, BI and Access.
 Strong organizational skills and attention to detail.
 Strong oral and written communication skills.

Kindly send CVs to jobs1@arab-house.com