Position
Retail Manager - Cental Region
Define, build, and follow up on people development plans in partnership with training and education Maintain both fulfillment of leadership roles and general headcount through active succession planning and recruitment and follow the right process. Lead by example in driving service culture, instore observations to monitor customer service levels and monitoring of customer service reports Gain awareness of market/customer trends in the retail industry and monitor what local competitors are doing, communicate back to Offer and Marketing Team where appropriate Exceed monthly sales turnover vs agreed budget Meet pre agreed KPIs of conversion, ATV, UPT and Sephora Collection Customer measures, lead them to exceed CRM recruitment targets, CRM contribution and App sign ups Improve store productivity and efficiency through implementing use of Rotageek and back-office modelling Shrinkage and the level of stock by store, meet company Audit results >85% Deliver agreed company measures in both Happy App and LOvemeter >80% Exceed agreed annual company employee satisfaction target Define, build, and follow up on people development plans in partnership with training and education
The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000 stores, are united by a common goal - to reimagine the future of beauty.
Required experience : Minimum 3 years
Required experience : Minimum 3 years
Required experience : Minimum 3 years
Required experience : Minimum 3 years
Retail Manager - Cental Region
Retail - Sephora
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