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الوصف الوظيفي

Positions Available:


BSS Applications Lead

Experience: Minimum 7 years and above

  • Oversee end-to-end technical transition of key BSS systems: Billing, Charging, Mediation, VOMS, Provisioning, CMS, RAFMS, ETopup.
  • Develop and manage transition plans (timelines, resource allocation, risk assessments).
  • Provide advanced technical support, ensuring system performance, reliability, and optimization.
  • Lead and guide a team of engineers during transition and steady-state operations.
  • Collaborate with business stakeholders and vendors to align technical solutions with business goals.
  • Manage incident resolution, root cause analysis, and ensure quick issue resolution.
  • Create detailed documentation, provide post-transition training, and ensure knowledge transfer.
  • Monitor system performance, scalability, and implement improvements.
  • Experience & Skills:
  • Hands-on experience with BSS applications: Billing (Ericsson BSCS, Huawei CBS), Charging (Ericsson CS, Optiva), Mediation (Nokia, Ericsson), Provisioning (Nokia, Ericsson), RAFMS (Mobillium), CMS (Flytxt, Comviva).
  • Proven experience managing system transitions and migrations in telecom environments.
  • Expertise in BSS architecture, design, and integration.
  • Familiarity with telecom technologies (3G, 4G, 5G) and database (Oracle, MySQL).
  • Experience in Revenue Assurance and Fraud Management Systems (RAFMS).


ESS Applications Lead

Experience: Minimum 7 years and above

  • Manage end-to-end technical transition of ESS applications: Inhouse Portals, Digital Channels, Mobile Apps, COTS solutions, Payment Gateways, IP Contact Center.
  • Understand functional/non-functional architecture, integrations, and infrastructure (web servers, app servers, databases).
  • Develop and manage transition plans, including timelines, resources, risk assessments, and contingency strategies.
  • Provide advanced technical support for ESS platforms, troubleshooting and optimizing system performance.
  • Lead a team through transitions, ensuring smooth integration and operational stability.
  • Collaborate with stakeholders, vendors, and teams to align technical solutions with business objectives.
  • Resolve incidents, perform root-cause analysis, and implement improvements to prevent future issues.
  • Monitor system performance, scalability, and implement optimization strategies.
  • Create and maintain documentation, and provide training to operations teams post-transition.
  • Identify risks, develop mitigation strategies, and enhance system efficiency post-transition.
  • Experience & Skills:
  • Proven experience in transitioning ESS applications (e.g., SharePoint, DMS, RLMS, QMS, WFM, Mobile Apps, COTS).
  • Experience with IPCC systems (Cisco, Genesys) and Payment Gateways.
  • Hands-on experience in ESS operations, development, and support.
  • Knowledge of telecommunications technologies (3G, 4G, 5G), databases (Oracle, MySQL), and backend technologies (Java, .NET).
  • Familiarity with front-end technologies (React, Flutter) and programming languages (PHP, Laravel).


VAS Applications Expert

Experience: Minimum 7 years and above

  • Manage the end-to-end technical transition of VAS applications (SMSC, MMSC, AIR, OTA, VAS Consolidation Platform, SDP, USSD Gateway).
  • Understand and document architecture, integrations, and infrastructure (web/app servers, databases, front-end and back-end technologies).
  • Develop detailed transition plans with timelines, resource allocation, risk assessments, and contingency strategies.
  • Provide advanced technical support, troubleshoot issues, and ensure optimal VAS platform performance.
  • Lead technical teams during transition phases, ensuring smooth integration while maintaining operational stability.
  • Collaborate with business stakeholders and vendors to align technical solutions with business objectives.
  • Manage incident resolution, perform root-cause analysis, and implement solutions to prevent future issues.
  • Monitor system performance, reliability, scalability, and optimize as needed.
  • Create and maintain documentation; provide training to operations teams post-transition.
  • Identify risks and develop mitigation strategies to ensure smooth system operations post-transition.
  • Proven experience in transitioning and supporting large-scale VAS applications (e.g., SMSC, MMSC, USSD, OTA).
  • Experience with VAS platforms like Opencode, Huawei, Nokia, Telenity, and USSD gateways (Globitel, Wavenet).
  • Hands-on experience with telecom technologies (3G, 4G, 5G), databases (Oracle, MySQL), middleware, and server technologies (Java, .NET).

CRM Applications Lead

Experience: Minimum 7 years and above

  • Lead end-to-end technical transition of CRM, Loyalty Platform, Order Management, and Inventory Gateway systems.
  • Document CRM architecture (e.g., CRM 360View, Sales, Order Management, Campaign, SR management, CTI).
  • Develop transition plans, manage resources, timelines, risk assessments, and contingency plans.
  • Provide technical support, troubleshoot, and optimize system performance.
  • Lead teams during transitions, ensuring smooth integration and operational stability.
  • Collaborate with business stakeholders, vendors, and teams to align technical deliverables with business objectives.
  • Monitor system performance and scalability, implementing optimization strategies.
  • Create documentation and training for post-transition operations.
  • Perform root-cause analysis, resolve incidents, and implement long-term solutions.
  • Review CRM data sources for comprehensive customer data capture.
  • Proven experience in managing CRM applications (e.g., .Net-based in-house, Tecnotree, Siebel, Salesforce, Huawei).
  • Hands-on experience with telecommunications technologies (3G, 4G, 5G), databases (Oracle, MySQL), middleware, and server/back-end technologies (Java, .Net).
  • Leadership skills for managing large-scale technical transitions and projects.


Oracle ERP Tecno Functional Consultant

  • Minimum 7 years and above
  • Lead technical transition of Oracle ERP modules (HRMS, SCM, Financials).
  • Provide support for ERP systems and integrations.
  • Develop transition plans and manage system optimization.
  • Troubleshoot, perform root-cause analysis, and resolve issues.
  • Enhance ERP system performance and ensure documentation and training.
  • Experience with Oracle ERP (HRMS, SCM, Financials).
  • Hands-on ERP operations and system support.
  • Knowledge of databases (Oracle, MySQL), middleware, and server technologies.


Data ware House, BI and Big Data Expert

  • Minimum 7 years and above.
  • Lead transition and support for DWH, BI, and Big Data platforms (e.g., Teradata, Hadoop, Cloudera).
  • Optimize ETL processes (e.g., Informatica, Nifi) and BI tools (e.g., Power BI, Tableau).
  • Evaluate data architecture and recommend improvements (e.g., Apache Spark).
  • Ensure seamless integration of real-time data sources (IoT, sensors).
  • Develop transition plans, risk assessments, and collaborate with stakeholders.
  • Expertise in DWH, ETL tools, and BI platforms.
  • Knowledge of Big Data technologies (Hadoop, Kafka, Spark).
  • Proficient in SQL, Linux/Unix scripting (Bash, Python).
  • Leadership in managing transitions and technical teams.


المرشح المفضل

منطقة الإقامة
جميع دول افريقيا

Established in 1980, Diyar has been, since more than thirty years, managing large and complex technology projects. Its high caliber and professional work force, its strategic alliances with leading technology companies, its focus on meeting client business objectives, its investment in technology initiatives that help the economy and society and its commitment to Total Quality Management, Occupational Health & Safety Management and Environmental Management makes Diyar an ideal partner for our client technology and service requirements. As leading IT Company in Kuwait, Diyar experience varies from strategic thinking, project management, business analysis and developing integrated service models suitable for any complex environment to ensure that the services are provided efficiently, professionally and within the service levels.

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