CRM Data Analyst

Wingie Enuygun Group is Turkey’s leading travel marketplace, operating in 27 countries and 19 languages, with over 22 million monthly visitors, 18+ million mobile app downloads, and millions of users from 165 countries.
We invite you to join the young and dynamic team at Wingie Enuygun Group and become part of this global success story.
For our growing Data Analyst department, we are looking for a “CRM Data Analyst” to join Wingie Enuygun Group.
In this role, you will have the opportunity to be part of the team behind one of Turkey’s most successful internet ventures.
Why Wingie Enuygun?
•           Global impact: Work on products that make travel easier for millions, using the latest technologies and having free access to AI tools.
•           Global growth: Be part of a company born in Turkey and scaled into a global e-commerce player, with a culture focused on data, efficiency, and customer satisfaction.
•            Strong start: A comprehensive onboarding program designed to help you get to know the team and start contributing from day one.
•           Continuous development: Access to internal and external training programs, plus free access to platforms like Coursera, Udemy, SymfonyCasts, Udacity, edX, and O’Reilly.
•           Social community: Opportunities to actively join sports, gaming, arts & culture, and nature-focused social clubs.
•           Celebrating together: Two major company parties each year to celebrate achievements with your teammates.
•           Casual environment: A friendly office experience with no dress code.
•           Great start to the week: Office breakfast every Monday.
Working Experience & Benefits at Wingie Enuygun •           Travel perks: Discounts on flights, hotels, car rentals, and transfers across Wingie Enuygun Group products.
•           Welcome experience: A Welcome Kit and ENC Gift Card waiting for you on your first day.
•           Flexible benefits: With WEGFlex, choose your benefits for the following year every December and earn ENC points across various products.
•           Hybrid support: Transportation allowance for the days you come to the office.
•           Daily support: Meal card and healthy snacks.
•           Health coverage: Private health insurance and life insurance.
•           Wellbeing: Appointment opportunities with our nutritionist.
•           Grocery support: Grocery gift card once a year.
•           Special occasions: Gifts for marriage, childbirth, and military service.
What Makes You Special?
Bachelor’s or Master’s degree in Statistics, Engineering, Mathematics, Computer Science or a related field 3+ years of experience in CRM, Growth, or Data Analytics ideally within e-commerce, retail, or tech-driven environments Strong SQL skills and experience working with relational databases Hands-on experience with data visualization tools (Looker Studio, QlikSense, Power BI, Tableau, etc.
) Experience in customer segmentation, campaign performance analysis, and retention metrics Knowledge of CRM platforms (Insider or equivalent), with hands-on experience in push, SMS, and in-app campaigns Analytical and algorithmic mindset able to transform data into actionable insights and growth recommendations Excellent communication and storytelling skills, with the ability to make data meaningful for business stakeholders A growth mindset, connecting analytical findings with business outcomes to drive measurable impact What Will You Do?
Partner with Growth and CRM teams to design, analyze, and optimize customer campaigns (push, email, SMS, in-app) Build and maintain customer segmentation models to support personalization and engagement strategies Analyze campaign performance metrics and generate insights to improve conversion, retention, and lifetime value Collaborate with cross-functional teams (Product, Marketing, Data) to turn data into actionable growth opportunities Create automated dashboards and reports that track CRM KPIs and customer behavior trends Support data-driven decision-making by connecting business questions with analytical solutions