Program Manager

We are looking for a senior, delivery-driven Program Manager to join our PMO team at Commencis, capable of managing complex digital delivery programs in a service company environment (banking, airline, insurance, large-scale digital platforms).
As a Program Manager, you will lead multi-project digital delivery programs covering mobile & web application design and development, with full ownership of planning, budgeting, execution, and stakeholder management.
You will play a critical role in ensuring predictable delivery, financial control, and strong client trust across long-running, high-impact programs.
If you are curious by nature, adaptive, collaborative, and always one step ahead — and if you enjoy owning planning, budget, and delivery end-to-end — then join us and be a Commencer.

Responsibilities

• Own end-to-end delivery of complex programs composed of multiple projects, streams, and teams, ensuring alignment with company strategy, commercial goals, and client expectations.
• Lead program-level planning, budgeting, forecasting, and financial tracking, including revenue, cost, margin, and utilization considerations.
• Define and manage program milestones, dependencies, risks, scope, budget, and success criteria.
• Ensure delivery is completed on time, within scope, within budget, and at agreed quality standards.
• Actively manage change requests (CRs), including effort and cost impact analysis, commercial alignment, tracking, and client communication.
• Monitor progress and proactively manage risks, issues, and dependencies across multiple workstreams.
• Serve as the primary point of contact for senior client stakeholders and internal leadership.
• Lead program status reporting, steering committee meetings, and escalation management.
• Coordinate cross-functional teams across Product, Design, Engineering, QA, and Business.
• Apply and tailor delivery methodologies (Agile, Waterfall, or hybrid) based on contract structure and project context.
• Apply PMO governance, reporting, and delivery standards to ensure consistency, transparency, and decision readiness.

Desired Skills & Experience

• Bachelor’s degree in Engineering, Business, or a related field; MBA or master’s degree is a strong plus.
•  8+ years of experience in project / program management within digital product or software development environments.
• Proven experience working in a service / consultancy company, managing external clients and commercial constraints.
• Strong experience in planning, budget management, forecasting, and financial control of delivery programs.
• Hands-on experience with fixed-price projects, change request management, and Waterfall delivery, in addition to Agile practices.
• Strong understanding of software development life cycles and delivery frameworks.
• Advanced level of English (written and verbal); experience with international clients is a strong plus.
• PMP or equivalent certification is a strong plus.
• Excellent communication, negotiation, and expectation management skills.
• Highly organized, delivery-oriented, and comfortable managing ambiguity and complexity.