Branch Manager

•    Responsible for the overall operations and medical excellence of the CosmeSurge Clinics, Baniyas in collaboration with all departmental heads.
•    Responsible for advancing the interests of the facility, as expressed in its Vision and Mission statements.
•    Responsible for providing the highest level of effective representation to the facility system and the community which it serves.
•    Accountable for generating growth opportunity in overall clinical operations of the facility by developing and implementing strategic sales plan.
 

• Responsible for the day-to-day administrative operations of the facility, the delegation of duties and the establishment of formal means of accountability

  
  

• Maintain interface with departmental personnel to ensure there is adequate space and facilities for patient care and coordination of facilities

  
  

• Provide support to the clinical, operational and facility services throughout the facility

  
  
• Liaises with Clinical professional staff in order to provide seamless patient care in all aspects of the journey through the facility

• Manages and oversees that all documentation is correctly presented prior to patients files being used, and returned thereafter to medical records.

  
  

• Investigate patient/visitor concerns and implements appropriate courses of action

  
  

• Provides oversight on the process of ensuring that appropriate providers are available to deliver medical information upon request of patients

  
  

• Ensures that all financial transactions are conducted in accordance with pertinent standards and legal requirements

  
  

• Ensures the effective operation of a quality improvement process for the facility, including the periodic assessment of patient satisfaction

  
  

• Take corrective action in situations requiring immediate intervention including interpretation and administration of company policy and work rules

  
  

• Accountable for the provision of high quality patient care, based on a competent understanding of patient / staff / medical / customer needs within established policies, procedures, and protocols.

  
  

• Ensures the timely update of policies and operational procedures manuals in accord with UAE laws

  
  

• Document pertinent information, actions and decisions; and communicate to the appropriate leadership

  
  

• Ensures that an annual audit is conducted and appropriate actions are taken in accordance with the findings

  
  

• Participate in Quality and Accreditation activities such as DOH, OSHAD, FANR, etc.

  
  

• Ensure that quality of services is provided as per standards of DOH

  
  

• Ensures that safety of all employees, patients, physicians, guests, visitors and others is adequately addressed and protected

  
  

• Monitor emergency action procedures and coordinate activities related to patient/staff evacuation as needed

  
  

• Function as on-site coordinator for internal/external disaster or other major events

  
  

• Responsible for the effective representation of the facility at appropriate public, civic and other organizational activities and meetings

  
  

• Perform other duties and tasks assigned by the Head of Department within the scope of his/her job

  
  

• Graduation Degree

  
  

• Master degree in Hospital Management (preferred)

  
  

• Minimum 5 years of experience in a similar field with at least 2 years in a similar position