Location: Dubai, AE
Company Overview:
Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.
Custom Field 1: 6903
Business Performance and PEX Manager
Purpose of the Job
• This role is a key position for Logistics & Freight vertical, responsible for delivering business impact through programs like: Business performance Improvement, Process Improvement, and New solves / design across global Aramex network.
• Plays an important role to foster a culture of sustainable change through creation and embedding of Lean Six Sigma methodology there by delivering strategic objective of Growth, Efficiency & Cost
• The Role must be able to utilize data analytics approach & process door approach to identify opportunities & improve business whilst influencing behavior change of stakeholders across all levels.
Job Description
Purpose
• Deliver business impact through Business performance & PEX programs in Logistics & Freight verticals across Aramex.
• Works with teams (Like - Operations, Regional PEX, Finance, Commercial, Digital & HR) to create and deliver value across all Supply Chain assets.
• Develop problem-solving culture where problems are made visible and fixed at point of occurrence.
• Engages in relentless pursuit of continuous improvement/transformation to create best-in-class supply chain assets.
• Focuses on immediate actions, waste reduction & create a learning organization.
Key Deliverables
• Business Performance Programs – Improve profitability & build cost models to acquire new businesses.
• PEX. Programs – Efficiency improvement & benchmark for all resources (Like - Facility, Human capital & equipment)
• New solves / Design – Drive projects to acquire new businesses / Retain existing businesses, analyze / implement new trends & technologies.
• Driving asset-specific strategic improvement initiatives to deliver value to business.
• Support operations facilities for internal and external certifications with involvement of other central functions as per strategy.
People
• Effectively collaborate cross-functionally to deliver business impact & service excellence.
• Encourages people to proactively identify problems/opportunities and implement solves.
• Uses continuous coaching and dialogue to empower people to solve their own problems.
• Builds future leaders and champions through learning organization.
Process
• Recognizes and articulates implications of change or actions throughout the entire value stream (end to end)
• Frequent Gemba / work site visits to understand, analyze and solve problems at point of occurrence.
• Deep dive on new trends & technology, design new solves/infrastructure, analyze/prepare business case on applicability to aramex & work with all stake holders to implement them.
• Practices and teaches fundamental of lean problem solving to identify problems, define them, fix them and ensure re-occurrence prevention.
• Supports and leverages process for sharing best practices.
• Provide ongoing support to multiple project teams. Communicates information/news to management, staff, and employees.
Job Responsibilities - Experience and Education
Qualifications and Education Requirements
• Bachelor’s degree in Engineering is a must, Master’s degree preferred.
• 9-12 years of relevant experience with a successful track record of driving Business / Process Improvement.
• Data analytics, Lean Six-Sigma, transformation or re-engineering background is a must.
• Experience is a must in logistics and E2e supply chain solutions design.
• Exposure to ISO certification, QMS & other Quality assurance programs.
• Data analytics certification with real world use case experience
• Lean Six Sigma Green Belt certified with multiple business impact projects is a must. Six sigma black belt certified is preferred.
Mandatory Skills:
• Demonstrated skills in driving efficiency and cost optimization projects.
• Experience of hands-on implementation of continuous improvement programs and Lean solutions
• Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and PowerPoint
• Lean Six Sigma Black Belt or Green belt certified (ASQ or ISSAC)
• Excellent verbal and written communication skills
• Must be open to travel 30% of the time as per project/program needs.
• Experience in preparing and presenting recommendations to an audience of senior executives.
Leadership Behaviors
Building Outstanding Teams Setting a clear direction Simplification Collaborate & break silos Execution & Accountability Growth mindset Innovation Inclusion External focus
Skills