As a Global Enquiry Centre Intern, the candidate will be responsible for engaging with prospective students through phone calls, WhatsApp, and other available communication channels.
The primary focus will be to encourage and motivate leads to begin their application by providing accurate information, addressing queries, and fostering strong engagement.
The candidate will play a key role in maintaining proactive follow-ups, building strong connections with potential students, and ensuring a smooth and efficient recruitment journey.
This position offers valuable experience in global student outreach and lead conversion initiatives.
Requirements
Strong Communication Skills: Ability to speak clearly and confidently on phone calls and write professional messages for WhatsApp and other channels.
Customer Service Orientation: Friendly, empathetic, and patient in addressing queries and concerns from prospective students.
Persuasion and Influence: Capability to motivate and encourage leads to take the next step towards applying.
Attention to Detail: Ensuring accurate information is provided while tracking follow-ups and student responses.
Time Management: Efficiently managing multiple leads and follow-ups within deadlines.
Tech-Savviness: Familiarity with CRM tools and proficiency in WhatsApp and basic email communication tools.
Proactive and Self-Motivated: Taking the initiative to reach out, follow up consistently, and stay focused on achieving goals.
Interpersonal Skills: Building rapport and trust with prospective students, creating a positive experience.
Familiarity with University Life: Understanding student experiences and being able to relate to prospective students as a current student of the university.
To apply for this role, please click here: Global Enquiry Centre Intern at Middlesex University Dubai
Only applications submitted via the link will be considered for this role.
