Ensures smooth functioning and optimization of the academy’s Learning Management System (LMS) used for the training programs. Maintains a positive learning experience for users by ensuring the LMS is reliable, accessible, and up to date.
Key Result Responsibilities
Manages and maintains the LMS platform; installs, configures, and updates the LMS, ensuring its optimal performance and security.
Creates and manages user accounts, setting up instructor and student accounts, ensuring proper access and permissions are provided to the relevant users.
Collaborates with the Training and Academic Quality team to develop and manage online course contents, ensuring seamless integration of training materials into the LMS.
Uploads, organizes, and maintains training materials and assessments within the LMS.
Addresses any technical issues with the LMS promptly and efficiently, providing support to users.
Key Result Responsibilities - Continued
Prepares reports on LMS usage, user activity, and course completion rates to identify areas of improvement and monitor student progress.
Learns and adopts new features and industry standards into the LMS system, continuously keeping it updated.
Assists and trains users to use the LMS system when required.
Oversees the gateway for the online payment systems.
Performs any additional duties as directed by the line manager.
Qualifications (Academic, training, languages)
Minimum bachelor’s degree in computer science, information technology or related field
Proven experience managing LMS platforms.
Basic understanding of network protocols and security best practices relevant to online learning platforms.
Experience in installing, configuring, updating, and managing complex software systems.
Strong understanding of online learning environments and best practices.
Work Experience
2+ years of experience in a similar role, handling similar tasks.
Knowledge of databases and report generating using relevant tools.
Strong problem-solving abilities to diagnose and resolve technical issues promptly.
Basic understanding of aviation terminology, regulations, and requirements.
