Operational Training Partner, Passenger Services - Emiratisation

At Emirates, we believe in developing our employees through our Learning and Talent team based in our global hub in Dubai; we are constantly innovating to ensure our talent reaches its potential through exciting courses, development programmes and communities!  

• Deliver operational training to ensure business units meet regulatory and compliance requirements.
• Deliver a learning experience which meets Emirates Group standard as outlined by Learning Experience Standards.
• Manage trainee records and assessments in line with the expectations of the Regulatory Compliance and Audit unit guidelines.
• Ensure that all learning solutions are up-to-date and all updates from the business are implemented.
• Maintain subject matter expertise through consistent engagement with relevant business units (coordinated by the Strategic Business Partner and Experience Deployment Lead).
• Maintain regulatory and compliance training records and licenses.
• Engage in opportunities to continually strengthen facilitation skills.
• Apply Experience Analytics and Evaluation guidelines in consistently mapping impact and measurement tools in all solutions.
• Deliver training at outstations when required.
• Keep up to date with trends in learning and instructional techniques.