Splunk Solutions Architect - Observability (Dubai)

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back.

As an Observability Solutions Engineer, you play a crucial role in the pre-sales process, partnering with Splunk’s account teams to deliver technical expertise on Splunk’s observability solutions. You will support commercial and public sector clients across various industries and regions, acting as the subject matter expert for unified observability products.

• Establish and proactively maintain strong relationships with clients and partners.
• Collaborate closely with account teams to align with sales strategies, providing support through briefings, demos, proposals, Proof of Values (POVs), integrations, and issue resolution for Splunk’s observability portfolio.
• Engage directly with customers to understand their IT challenges and business objectives, mapping these to Splunk product capabilities.
• Demonstrate Splunk’s observability products and services onsite, remotely via webinars, and at field events such as conferences and trade shows.
• Apply organized and analytical approaches to overcome sales obstacles creatively and adaptively.
• Contribute to a dynamic technical organization with a rapidly growing customer base.

• Minimum 2 years of successful experience as a pre-sales engineer, systems integrator, or equivalent role within Observability and AIOps domains.
• Familiarity with technical aspects of public tenders (RFIs/RFPs).
• Experience with Cloud Platforms such as AWS, Azure, or GCP.
• Understanding of common application architectures (e.g., Microservices, Layered, Event-driven).
• Proficiency in shell scripting and system administration fundamentals.

• Strong collaboration and presentation skills.
• Knowledge of programming languages.
• Available to travel to visit prospects and customers in the region. This can be up to 50% of the time.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.