Solutions Engineer - Greater China

Overview

Atlassians can choose where they work â whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

To help our teams work together effectively, this role requires you to be located in Australia.

Atlassian is seeking a passionate Solutions Engineer to join our dynamic APAC Solutions Engineering team, focusing on our Greater China customers. We are dedicated to being a trusted advisor to our major clients, helping them achieve their full potential with Atlassian. If you're ready to be part of a team that plays a crucial role in the broader GTM strategy, apply today and connect with our friendly Recruitment team.

What Youâll Do

• Be a Technical Leader: Own the technical engagement in pre-sales opportunities, building trusted advisor relationships with customer technical teams.

  
  
  

• Advocate for Atlassian: Understand and position our solutions in the context of customer goals, highlighting our technical differentiators.

  
  
  

• Empathise with Customers: Practice empathy to understand customer pain points and technical challenges.

  
  
  

• Lifelong Learning: Stay updated on changes and continuously discover new ways to enhance your product, technical, and customer knowledge.

  
  
  

• Drive Business Outcomes: Own and drive your business and sales outcomes, helping to achieve our revenue goals.

  
  
  

Your Background

• 3+ years of experience in working with Enterprise Customers in a pre-sales, consulting or customer facing capacity

  
  
  

• Ability to collaborate with prospects, channel partners, and sales teams to provide winning solutions.

  
  
  

• Technically minded or experienced in working with technology.

  
  
  

• Comfortable in a multi-functional context, engaging with executives or technical audiences.

  
  
  

• Familiarity with Collaboration, Scaled Agile, ITSM, or DevOps solution spaces is a plus.

  
  
  

• Experience working with Greater China customers.

  
  
  

• Proficiency in Mandarin is required to effectively engage with regional customers.

  
  
  

• Knowledge of how software is defined, built, and deployed.

  
  
  

• Prior use of Atlassian products is a plus.

  
  
  

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.