the required documentation, and log call details in the system. • Monitor ... . • Serve as a subject matter expert in own work area / sub ... Telecom contact center. • +4 years’...
Job Summary: Operations Manager in BPO is responsible for ... a BPO environment. The Contact Center Manager manages a team of managers ... , and interpret contact center data, such
currently looking for Microsoft System Center Expert for our Bahrain operations with ... be good in Service Manager, Configuration Manager and Operation Manager with 5+...
The WFM Manager plays a crucial role in ... to develop accurate forecasts for call volume, workload, and staffing needs ... to optimize workforce management processes. - Lead and