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Job description

Job Description

VAM Systems is currently looking for Computer Specialist for our Bahrain operations with the following skillsets & terms and conditions:


Educational Qualification & Certifications:


  • Must have B.Sc. degree or higher in Information Systems, Computer Science, Computer Engineering, IT, or a related field.
  • Certification in A+, MOUS, Network+, or MCDST (Preferable).

Experience:


  • Minimum 2 years progressive experience in computer field.

Required Skills:


  • Good communication skills.
  • Must be Fluent in English (speaking, reading and writing) and preferably Arabic.

Roles & Responsibilities


  • Support the user by troubleshooting and resolving hardware and software logs.
  • Participates in the implementation of section projects.
  • Study the user technical requirements hardware and software.
  • Prepares computers with latest OS with drivers and necessary hardware settings.
  • Study, apply procedure to develop and update hardware and software.
  • Test and evaluate new functionality for Hardware and Software and recommend the most appropriate for Ministry's work environment.
  • Work in a modern way and according latest technology and give suggestions to develop and improve work.
  • Allocates unresolved incidents and problems to the appropriate section within organization.
  • Provide training when necessary.
  • Where problems cannot be satisfactorily resolved, escalates the issue to the Head, user Support group.
  • Analyses incidents and problems to show trends and potential areas where a proactive approach could reduce such problems.
  • Keeps users informed of updates, known errors, new facilities or any IT related changes which may affect their working environment
  • Perform other duties and related tasks as may be required from time to time.


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