Applications Management Manager

Main Tasks

IT Landscape and Methods:
•    Define IT landscape and methods for the company to achieve synergy, efficiency and standardization considering Mercedes-Benz standard applications and solutions from the various ITS units.
•    Develop and optimize the local business processes, function, data and technology working models and processes.
•    Implement system development methods to ensure a harmonized and efficient translation of business requirements into solutions.
•    Guide the team members to implement and support business needs in respect to new systems and enhancements.
IT Operation:
•    Plan, build and run relevant applications for the company leveraging the Mercedes-Benz global teams.
•    Implement and monitor IT Applications and Systems as per agreed Service Level Agreements.
•    Ensure that local business requirements are implemented in a cost¬-effective manner by suitably leveraging on central, regional and local services.
•    Manage and implement relevant mainstream technology elements.   
IT Projects and Governance:
•    Execute, monitor and track IT Software projects.
•    Ensure IT Software projects adhere to budget, time and quality targets
•    Plan development resources according to business needs.
•    Ensure proper project handling and change process in respect to locally developed systems or enhancements.
•    Support all central applications as first level of support to insure business continuity     
Vendor Management:
•    Manage of contracts with external partners to ensure a cost-effective service and support model in line with the expected service level agreements.
•    Act as first line of contact in regards to software support vendors.   
IT Security:
•    Manage the cyber security KPIs and measures for the local applications as the technical owner in respect to Mercedes-Benz standards.

Qualifications:

Educational Background:
•    Bachelor degree in IT Field or a similar degree in the same area of responsibility
Technical Knowledge
•    4 - 8 years of experience in the IT field with 2 Years fulfilling similar tasks and responsibilities
•    Clear business knowledge with the ability of problem analysis and problem solving
•    Experience in business solutions/demands management and dealing with service providers
•    Software development background is required
•    Awareness of infrastructure and security measures
•    ERP demands management experience is preferable
•    Experience in SQL and data visualization
•    Proficient in Microsoft Power Platform, with focus on Power Automate
Soft Skills/Individual Competence:
•    Agility in learning new technologies and trends
•    High communication and presentation skills
•    Problem solving and analysis skills
•    Ability to collaborate and work in a team
•    Breaking down and analysing issues into functional points
•    Negotiation abilities
•    Perfect Command of the English Language