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Job description

  • Act as the main point of contact for assigned clients.


  • Manage day-to-day communication and ensure timely responses and approvals.


  • Convert signed proposals into internal execution briefs and align with content, editorial, and production teams.


  • Monitor deadlines and follow up proactively to ensure smooth delivery.


  • Review deliverables before publishing to ensure accuracy in format, tagging, captions, and overall quality.


  • Support in preparing mid-campaign updates and final performance reports.


  • Keep tracking sheets and documentation clean, updated, and organized.



Requirements
  • 1–3 years of experience in client servicing, account coordination, or digital media operations (agency or publisher background preferred).


  • Strong communication and email etiquette.


  • Excellent organization and time management skills.


  • Ability to manage multiple live campaigns and follow structured processes.


  • Understanding of social media publishing formats (Reels, Stories, TikTok, tagged content, boosting basics).


  • A proactive mindset with strong follow-up discipline and ownership mentality.



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