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https://bayt.page.link/v1TUmrkCw1dqRip19
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Customer Service Representative

17 days ago 2026/02/17
Hybrid
Full time · Entry level · 2+ Years of Experience
1-9 Employees

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Job description

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries through calls and emails.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.


Skills

Relevant university degree

Minimum 2 years of experience in a similar role

Proficiency in MS Office (Word, Excel, Outlook)

Excellent communication and interpersonal skills

Strong problem-solving and conflict-resolution abilities

Ability to handle customer inquiries efficiently and professionally

High level of organization and attention to detail

Ability to work under pressure and meet deadlines

Customer-focused mindset and a positive attitude

This job post has been translated by AI and may contain minor differences or errors.

Preferred candidate

Years of experience
2+ years
Residence location
Egypt
Nationality
Egypt
Gender
Female
Degree
Bachelor's degree / higher diploma
Age
18 - 27 years
Career level
Entry level
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Eunoia Med
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Eunoia Med is a forward-thinking company that specializes in offering innovative products that improve healthcare outcomes. With a team of experts who are dedicated to staying at the forefront of industry developments, we are committed to delivering cutting-edge solutions that meet the needs of our clients. Our mission is to empower healthcare professionals and patients with the tools they need to achieve optimal health and well-being. We strive to achieve this by providing innovative products that enhance medical practice, foster better communication, and ultimately improve patient outcomes. We pride ourselves on our ability to offer products that are intuitive, user-friendly, and backed by rigorous research and development. With a focus on the healthcare industry, we are committed to helping our clients achieve their goals and succeed in their respective fields.

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