Data Center Engineer (Outsource)

Job Purpose :

To report the operation status of all electrical, mechanical, and fire/life safety equipment
within the data center. Attend and supervise planned preventative maintenance of
equipment, and ensure corrective metrics reporting. Suggest and develop creative
approaches in reducing operational costs while improving overall data center efficiency.
Ensuring that environmental and safety standards are consistently met, identifying
problems and making repairs quickly in emergency situations or abnormal conditions.

Key Accountabilities:

1. Manage the Safety & Security rules, regulations and security procedures, to ensure strict Physical Security for the
   Data Center.
   2. Maintaining and managing the availability of Data Center systems and equipment to the highest possible level with
   suitable and technically accepted condition.
   3. Responsible for Data Center Engineering process within CIB Data Centers including risk mitigation, supervise
   corrective and preventative maintenance of critical infrastructure that supports mission-critical servers.
   4. Monitor bank’s applications servers and operational status infrastructure capacity and status through Site Scope
   and monitor DC site network through Network Node Manager and follow escalation procedures.
   5. Ensure that all the repairs and related Maintenance activities for the assigned systems are performed as
   scheduled.
   6. Maintain national electrical code and OSHA standards for site operations.
   7. Ensure that all DC site operational records and files are maintained and properly updated.
   8. Check Technician activities are done properly and correctly. Validate DC operators and technician assigned tasks
   and records.
   9. Follow up preventive maintenance activities carried out as scheduled and stated in the MOP’s
   10. Ensure that new equipment is installed in proper locations in terms of power requirements and data cabling.
   11. Monitor the supplies and materials required for maintenance and cleanness of the Data Centre

Policies, Processes and Procedures
12. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is
carried out in a controlled and consistent manner

Day-to-day Operations
13. Follow the day-to-day operations related to own jobs in the IT Infrastructure Management Department to ensure
continuity of work

Compliance
14. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of
conduct in order to maintain CIB’s sound legal position and mitigate any potential risks

Qualifications & Experience
 Bachelor’s degree in Engineering, Computer / Communications / Electrical or their equivalent.
 From 0- 3 of experience in a similar position.
 Knowledge of Data Center, Network systems and Servers
 Certification of ITIL foundation is a must
Physical Requirements:
 Physically fit to perform the daily tasks required
Skills
 Knowledge of the electrical and mechanical systems used in a data center environment, including Feeders,
Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU and CRAC units.
 Thorough understanding of industry practices, processes, standards, etc.
 Knowledge of PCI,NFPA 70E,ISO,BICSI standards are mandatory.
 Knowledge Uptime institute standards and topology
 Knowledge of Revit or AutoCAD is preferred
 Ability to identify and resolve problems independently.
 Strong verbal and written Communication skills
 Excellent written and spoken English & Arabic
 Ability to work flexible hours (shifts) and be accessible 24/7/365.
 Strong analytical skills and willingness to mentor others.