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Desktop Support Engineer L2 EG

27 days ago 2026/05/08
Other Business Support Services
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Job description

WE’RE HIRING A DESKTOP SUPPORT ENGINEER IN EGYPT!

Work Location: Plot 44, Summit Building, New Cairo

Excis is a global IT support leader, driven by innovation and collaboration. We're looking for a proactive Desktop Support Engineer to join our team in Cairo. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day.

  • Client in 190+ countries
  • 6000+ Engineers
  • 200+ Enterprise Clients
We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.

Key Responsibilities:
  • Install and maintain desktop hardware/software (Windows, Office 365)
  • Troubleshoot issues via helpdesk ticketing systems
  • Manage user accounts in Active Directory
  • Support mobile devices (iOS/Android)
  • Ensure security with anti-virus and encryption tools

Requirements
  • Bachelor's in Computer Science or related field
  • CompTIA A+ or MCP certification preferred
  • Experience with Windows, Active Directory, and hardware troubleshooting
  • Strong problem-solving and customer service skills
  • Professional and willing to learn

BenefitsThis is your opportunity to join a world-class IT organization and take your technical skills to the next level. Don't wait - apply today and start building your future with Excis!


This job post has been translated by AI and may contain minor differences or errors.
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