Freezone Manager

Job Description: · Customs Operations: · Oversee and manage all import and export customs clearance processes.
· Ensure full compliance with customs laws, regulations, and company policies.
· Verify and approve all customs documentation, permits, declarations, and shipping records.
· Coordinate with customs brokers, freight forwarders, and logistics partners.
· Resolve customs-related issues, delays, or disputes with authorities.
· Freezone Management: · Manage daily operations within the freezone, ensuring adherence to freezone rules and regulations.
· Supervise the movement of goods in and out of the freezone (inbound, outbound, transshipment).
· Maintain accurate records of inventory, bonded materials, and restricted items.
· Handle all freezone approvals, renewals, and compliance audits.
· Government Relations: · Act as the main point of contact with customs officials, freezone authorities, and other governmental entities.
· Stay updated on all regulatory changes and ensure timely implementation.
· Represent the company in inspections, audits, and official meetings.
· Documentation & Compliance: · Ensure accuracy of all customs and freezone documentation.
· Develop and maintain internal compliance procedures and SOPs.
· Conduct regular audits to ensure adherence to regulations and minimize risk.
· Prepare periodic reports on customs duty, exemptions, violations, and operational performance.
· Leadership & Coordination: · Lead and supervise the customs and freezone team.
· Provide training on customs regulations and compliance processes.
· Collaborate with Supply Chain, Logistics, Finance, and Operations teams to optimize workflows Job Requirements: · Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field.
· Minimum 5–8 years of experience in customs and freezone operations.
· Strong knowledge of customs codes, HS classification, and local/international trade regulations.
· Experience dealing with customs authorities and freezone entities.
· Excellent communication, negotiation, and problem-solving skills.
· Strong leadership and ability to manage multiple stakeholders.
· Proficiency in ERP systems and documentation platforms.