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Infrastructure Engineer

30+ days ago 2026/04/08
Other Business Support Services
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Job description

• Monitors ticketing queue and responds to service requests or incidents.
• Maintains, monitors, and supports IT infrastructure including servers, virtualization, Email, AD ,voice, end point security ,network switches & firewalls
• Provides support for connectivity or related network/communication issues for end user.
• Diagnoses and resolves complex hardware, software and connectivity problems.
• Identifies problems and optimizes performance, as needed.
• Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes.
• Troubleshoots problems by analyzing root causes and evaluating multiple options.
• Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented.
• Analyzes audit trails to detect systematic security violations.
• Ensures adherence to security requirements.
• Tests and executes backup and disaster recovery for infrastructure solutions.
• Documents all IT Infrastructure related services and keep tracking for any configuration changes and update documents accordingly.
• Evaluate future technologies and make recommendations for software and hardware upgrades.


Requirements
  • Bachelor's degree ofComputer engineering , Computer science.
  • 2+ years of experience in IT infrastructure field (System & Network administration).
  • Strong experience in information systems and technology including virtualization, messaging, networking & security with proven certifications.
  • Have working experience in networking including switches and routers.
  • Have working experience in security including firewalls and end point security.
  • Have working experience in servers operating systems including Windows Server and virtualization technology.

This job post has been translated by AI and may contain minor differences or errors.
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