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: Major Functions:
Performs a full range of system administration functions in order to control systems and attain maximum utilization
and efficiency in port.
II: Basic Duties & Responsibilities: % time spent
❑ Performs troubleshooting and fault isolation on PC's, LAN's, or related system components in simple
configurations in order to maintain system availability.30%
❑ Installs and configures accessories components such as Printers and Scanners in multi-user, PC's in order to
maintain or enhance system operation and capabilities.20%
❑ Performs the maintenance requests and prepare the reports needed.10%
❑ Performs the preventive maintenance.10%
❑ Provides full user PCs support to customs employees in site.10%
❑ Assigns, directs, oversees, and evaluates the work of subordinate technical and support personnel in order to
ensure work meets established standards and systems operate effectively. 10%
❑ Follow up with custom department managers in site to solve any problem in PCs. 10%
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