What you’ll do
The Pre-Sales Specialist demonstrates technical product expertise and delivers pre-sales advice and administration to both the internal sales teams and to the customer during the pre-sale phase related to off-the shelf customer solutions and acts as a point of contact for general queries for Vodafone Business customers.
Typically reports to the Senior Pre-Sales Manager.
Job Profile
- Generating/increasing revenues: Existing/new accounts in specific industry/segment/territory through technically support selling VF products, services & solutions.
- Solution Design: Collaborate with Enterprise customers to understand their business requirements and design tailored fixed connectivity solutions. Develop technical proposals and solution blueprints that address Enterprise customers challenges while aligning with organizational capabilities.
- Technical Consultation: Act as the primary technical advisor to the sales team, supporting them in Enterprise customers engagements. Lead technical discussions, presentations, and demonstrations to articulate the value of proposed solutions.
- Market and Product Knowledge: Stay updated on industry trends, competitor offerings, and new technologies in fixed connectivity. Provide feedback to the products team regarding market needs and Enterprise customers requirements.
- Process and Documentation: Maintain accurate records of presales activities, proposals, and Enterprise customers interactions. Develop and update technical documentation, including solution overviews and case studies.
- Customer Relationship Management: Build strong relationships with Enterprise customers to establish trust and drive long-term partnerships. Participate in Enterprise customers workshops and discovery sessions to refine requirements.
Competencies and Qualifications
- Bachelor’s degree in Telecommunications, Computer Science, or a related field (or equivalent experience).
- 2+ years of experience in presales or technical sales roles within the telecom or IT sector.
- Certifications such as CCNA or equivalent are a plus.
- Very good understanding in Vodafone Mobile & fixed connectivity solutions.
- Excellent communication and presentation skills.
- Bachelor’s degree in Telecommunications, Computer Science, or a related field (or equivalent experience).
- 2+ years of experience in presales or technical sales roles within the telecom or IT sector.
- Certifications such as CCNA or equivalent are a plus.
- Very good understanding in Vodafone Mobile & fixed connectivity solutions.
- Excellent communication and presentation skills.
Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for you We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
Who we are You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.
