Mutuel Clerk - Luxor

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Mutuel Clerk - Luxor

Mutuel Clerk - Luxor

locationsProperty - Luxor time typePart time posted onPosted Today job requisition id257713

The SHOW comes alive at MGM Resorts International

THE JOB:

Step into the excitement as a Luxor Mutuel Clerk and be at the center of the action! Help guests place wagers on thrilling events from around the world, all while providing top-notch service and upholding the highest standards of Luxor’s renowned hospitality.
STARTING RATE: $17/hour plus tips

THE DAY-TO-DAY:

Payment Processing & Compliance: Accurately write, verify, and process payments for race and sports wagers, ensuring strict adherence to departmental policies and applicable gaming regulations.
Cash Handling & Bank Management: Maintain an assigned cash bank, process payments, provide correct change, and reconcile funds according to established cash-handling procedures.
Customer Assistance: Clearly explain wagering rules, betting lines, and odds to guests, and assist in creating and entering player tracking cards for loyalty programs.
Accurate Ticket Verification: Verify and process payments for winning tickets promptly and accurately, ensuring proper payoffs.
Station Stocking & Maintenance: Keep cashier stations well-stocked with supplies and maintain a clean, organized, and professional workspace.
Issue Reporting & Security: Notify management of escalated guest issues, prevalent concerns, or suspicious activities, while ensuring customer rewards and credit policies are properly safeguarded.

THE IDEAL CANDIDATE:

Education: High school diploma, GED, or equivalent required.
Availability: Must be available to work various shifts, including weekends and holidays.
Cash Handling Expertise: Candidates with proven experience managing cash accurately in fast-paced environments are preferred.
Customer Service Background: Strong front-facing customer service skills with a focus on creating positive guest experiences and effectively resolving concerns.
Hospitality Experience: Previous work in a resort, hotel, or similar hospitality setting is preferred, showcasing the ability to manage high guest volumes and uphold exceptional service standards.
Bilingual Abilities: Proficiency in additional languages is a plus, enhancing communication and guest service quality.

THE PERKS & BENEFITS:

Wellness Incentives: Programs designed to support your physical and mental health.
Employee Discounts: Discounts on hotel stays, dining, retail, entertainment, and with company partners on travel, electronics, and more.
Free Meals: Complimentary meals provided in our employee dining room.
Free Parking: Parking available at no cost, both on and off shift.
Health & Income Protection: Access to health and income protection benefits for eligible employees.
Development Opportunities: Professional and personal growth through development programs, networking events, and community volunteer opportunities.

VIEW JOB DESCRIPTION:

Are you ready to

JOIN THE SHOW

At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.
Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.
MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.com
We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our and commitment to diversity and inclusion, please visit . For California residents, also see our that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.