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Operations Intern

25 days ago 2026/05/15
Other Business Support Services
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Job description

Job Title: Operations Intern


Department: Operations
Company: Grubtech


About Grubtech


Grubtech is a global software company that empowers restaurants with innovative technology solutions to manage operations, streamline order management, and integrate seamlessly with food delivery platforms.


Job Summary


The Operations Intern will support the Operations team in managing daily operational activities related to restaurant partners, internal teams, and system processes. This role offers hands-on exposure to operations within a fast-paced SaaS and food-tech environment.


Key Responsibilities


  • Support day-to-day operational activities related to restaurant onboarding and system setup
  • Assist in coordinating with internal teams (Onboarding, Support, Tech) to ensure smooth restaurant operations
  • Help monitor order flow and system performance across restaurant partners
  • Prepare and maintain operational reports, trackers, and dashboards
  • Support process documentation and continuous improvement initiatives
  • Assist with issue tracking and follow-ups to ensure timely resolution
  • Participate in data entry, audits, and operational quality checks
  • Support special projects and ad-hoc operational tasks as required

Requirements


  • Currently pursuing or recently graduated with a degree in Business Administration, Operations, Engineering, or a related field
  • Strong organizational and communication skills
  • Good analytical and problem-solving abilities
  • Proficiency in Microsoft Excel / Google Sheets
  • Ability to work in a fast-paced, dynamic environment
  • Strong attention to detail and willingness to learn

Preferred Skills


  • Interest in SaaS, food-tech, or restaurant operations
  • Basic understanding of operations processes or workflows
  • Experience with data analysis or reporting tools is a plus

What You’ll Gain


  • Hands-on experience in operations within a global tech company
  • Exposure to restaurant technology and food delivery integrations
  • Opportunity to work with cross-functional teams
  • Professional mentorship and career development


This job post has been translated by AI and may contain minor differences or errors.
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