Security Officer - Waldorf Astoria Heliopolis
Waldorf Astoria Cairo Heliopolis location Cairo, Cairo, Egypt category Hotel Full-time HOT0B3TD Posted: Nov 3rd 2024 JOB DESCRIPTION
Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.
It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all around the world. Take the next step and be the star of your own success story!
What we offer:
Thriving work environment.
Team members' special rates for Hilton hotels worldwide.
Thousand opportunities for career growth and development.
Comprehensive learning & development programs that fits all fields.
Opportunity to give back to the community and have a bigger social impact through Social Responsibility Hilton programs.
Competitive compensation and benefits.
Daily duty meal.
Life insurance.
As a Security Officer, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behaviour to deliver a safe Guest and Member experience. A Security Officer will also be required to investigate theft and support evacuation procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:
Monitor and control staff entrances Conduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained Maintain system that monitors contractors working in the hotel in accordance with company health and safety policies Responsible for checking goods received out of hours Maintain system that records the issue and receipt of departmental keys Patrol the hotel on a regular basis ensuring fire walks take place and are recorded Ensure safe passage of cash transfers within the hotel Support evacuation of the hotel during fire alarm situations Monitor suspicious packages and be aware of bomb and terror threat procedures Provide secure storage for guest oversized items Ensure hotel facilities and function rooms remain secure and locked when not in use Maintain the Security Log Book and Incident Reports Investigate and report all allegations of theft, criminal damage and other incidents Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations Liaise with Police in the absence of Security Team Leader Report any maintenance or hazard issues to the supervisor on duty Adhere to all Health and Safety Regulations
A Security Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Very good English language skills Two (2) years of experience in a similar role would be an asset Must be knowledgeable about fire procedures, disaster plan procedures, bomb threats and hotel evacuation procedures Absolute discretion and confidentiality regarding sensitive information Positive attitude Good communication skills Ability to work on their own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience in a luxury hotel setup First Aid
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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