Remote Network Operations Engineer – Core and Edge Operations
About the Position
The remote Network Operations Engineer is a highly technical role, providing post-sales remotely to support of Juniper Networks Products. The remote Operations Engineer will be required to develop and maintain an expertise on the products deployed within the Customers’ network. This position will be remotely delivered to a Service Provider in Africa.
Responsibilities
This is a 1 Year contract that can be renewed. The job is located remotely from Juniper Egypt and may require long work hours. The Customer may require the remote Operations Engineer:
- To hold design and information gathering workshops with the Customer to understand the Customer’s existing network design and technical requirements of new network designs.
- To understand the Customer’s organizational structure and become familiar with the Customer’s network implementation and support processes and procedures to help in supporting and optimizing a network that is available and sustainable.
- To carry out testing of new designs, features, and functionality as required by the Customer in a laboratory environment and to help develop plans to implement and verify that they are operating correctly in the live network
- To test patches and fixes to operating software and to ensure that they are implemented and functioning correctly in the pre-production test network and then live network as implementation plans dictate.
- To troubleshoot equipment and network problems and to open and track JTAC cases through to problem resolution on pre and post production issues.
- To raise equipment Return Material Authorizations (RMA’s) and to track these through to problem resolution
- Work on developing network optimization and configuration reviews.
- Develop scripts and able to work on Data Center, Core and Edge network automation technologies
- To produce a written summary report of the status of Design, roleout projects, equipment and network problems on a regular basis to the Customer
- To hold technology workshops with the Customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions that are being tried
- To train the Customer’s Troubleshooting, design, implementation and support personnel to configure and operate the Juniper Networks products
- To assist the Customer to develop Network Operating and Equipment Operating Procedures
- Support design and operations and panning of Juniper Apstra, PTX, MX, vMx and QFX Series network products within the Customer infrastructure.
- Support ongoing efforts in defining best practice policies for Juniper product applications used by Customer
- The remote Operations Engineer is expected to peer with other employees performing similar resident engineering roles where lessons learned may help minimize risk associated with major network upgrades or changes in the network.
The RE will be expected to develop secondary skills in other products in the Juniper product portfolio.
Minimum Qualifications
Candidates for this role MUST have a minimum +5 years experience providing implementation and technical support of networking products in LAN, WAN, or Internet services environments.
Candidates for this role MUST be able to demonstrate the following competencies:
- Detailed technical experience in the installation and operation of switches and IP routers. This includes hands-on operation of management tools and network analyzers.
- A detailed understanding of Ethernet Switching, the protocols surrounding IP service provider networks. These skills should include: Strong Knowledge about Routing Protocols, L2 Switching, Spanning Tree, VLAN and VLAN manipulation, TCP/IP fundamentals. IP subnetting and supernetting and hierarchical routing principles, Routing protocol operation (OSPF, ISIS and BGP), Routing policies at BGP peering points, e. VPNs and the associated tunneling technologies (L2TP, MPLS, DHCP, VPLS, Routing Protocols , etc.)
- Expert level knowledge about core routing and Service Provider Network design and Architecture.
- Excellent understanding of MPLS, MPLS Traffic Engineering, L3VPN, Mulitcast, Multicast over VPN, VPLS, L2VPNs and seamless MPLS.
- Strong Scripting capabilities (using Paython, Ansible and other coding languages)
- A detailed understanding of Layer 1 and 2 protocols including SDH, SONET, ATM and Ethernet switching,
- Strong Interpersonal skills
- Avid learner and generous teacher
- The ability to function in a team environment.
- Hands-on configuration and operational knowledge of Juniper and other Vendors Switching and Routing Products.
Preferred Qualifications
The IDEAL candidate for this role will be able to demonstrate the following competencies:
- Strong Knowledge about Core and edge Networks for Service Providers technologies
- 5+ years experience in managing large technical account activity revolving around network products from multiple vendors.
- JNCIE-SP Is a must have.
- Knowledge of Juniper EX, IP Fabric, Apstra is a plus.
- Fluent in reading & writing English and Arabic languages.
- Working Hours: GMT+1
ABOUT JUNIPER NETWORKS
Juniper Networks is in the business of network innovation. From devices to data centers, from consumers to cloud providers, Juniper Networks delivers the software, silicon and systems that transform the experience and economics of networking. Our products and technology run the world's largest and most demanding networks today, enabling service providers, enterprises, and governments to create value and accelerate business success. Everyday our 9,000+ colleagues come together across 46 countries to realize our company vision - Connect Everything, Empower Everyone. We are innovating in ways that empower our customers, our partners and ultimately, everyone, in a connected world. These customers include the top 130 global service providers, 96 of the Fortune 100 and hundreds of public sector organizations.
WHERE WILL YOU DO YOUR BEST WORK?
Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world...
