and effective assistance with information technology systems Systems configuration, troubleshooting for all IT ... -level personnel Work with L2 support engineers to provide customers...
dedicated senior support engineer to ensure that our customers' technical queries are ... exceptionally high standards in customer support. Personal Skills Maintain ownership...
Summary : The PC Support Specialist is responsible for providing technical support and maintenance for ... issues. On-call or afterhours support may be required. • Respond to ...
, implementation, and maintenance of IT systems, including networks, servers, and software ... security and integrity of data, systems, and networks. Identify and recommend ...
requirements and translate them into technical specifications. + Design, develop, test ... Salesforce applications with other systems. + Provide technical support to users of...
manage monitoring, alerting, and logging systems (e.g., Prometheus, ELK stack ... in incident management and provide support for resolving production issues promptly ...