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The Training Manager is responsible for designing training plans, soft skills curriculums and delivering technical and non-technical learning programs, to enhance performance and achieve business objectives.
The role ensures that all training initiatives are aligned with succession plan, and support employee growth, engagement, and retention.
Key Responsibilities Develop and implement a company-wide training and development strategy based on LNA and succession planning.
Design, deliver, and evaluate training programs (technical, soft skills, leadership, compliance).
Collaborate with department heads to align training initiatives with business objectives.
Manage training budgets, resources, and external training providers.
Introduce and manage e-learning platforms, blended learning, and modern training methods.
Assess the effectiveness of training programs through evaluations, KPIs, and employee feedback.
Lead, coach, and support training specialists, facilitators, or coordinators .
Stay updated on learning & development (L&D) trends, best practices, and emerging tools.
Annual Bonus Life & Medical Insurance Healthy working environment SIM Card Career progression Staff discount on products Education & Experience Bachelor’s degree in Human Resources, Business Administration, Education, or related field ToT certificate is required.
Coaching certificates is a plus.
Master’s degree is preferred.
9+ years of experience in training and development, with at least 2 years in a managerial role.
Proven track record of designing, implementing, and evaluating training programs.
Skills & Competencies Strong knowledge of instructional design, adult learning principles, and modern training techniques.
Solid experience in curriculum design and delivery.
Excellent facilitation, presentation, and coaching skills.
Analytical mindset to assess training needs and measure ROI of training initiatives.
Strong project management and organizational skills.
Effective communication and interpersonal abilities to work with diverse teams.
Proficiency with Learning Management Systems (LMS), e-learning tools, and MS Office.
Ability to manage budgets and negotiate with external vendors.
Leadership and people management skills.
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