Waiter

• Provide the guests a friendly, unobtrusive, professional and qualified service based on Raya Standards

Deliver hospitality with humility and care, presenting items to guests in a clear and attentive manner, aligned with restaurant standards.

• Serve and clear food and beverage items in a professional and natural way

Understand all food & beverage items and explain them to guests in a proficient way

• Explain menu items, ingredients, and preparation methods to guests to enhance their experience

Explain dishes and beverages with accuracy and at guests’ pace while describing ingredients and preparation

• Anticipate and service guests needs before they arise

Anticipate and service guests needs, before they arise

• Ensure full guest satisfaction to establish return guests and an exceptional venue

Ensure complete guest satisfaction to promote repeat visits and a standout venue

• Complete opening and closing duties to ensure mise-en-place is on hand, setup and breakdown is completed and the outlet and its work areas are clean and tidy

Complete opening and closing duties to ensure mise-en-place is ready, setup and breakdown are finished, and the outlet and work areas are clean

• Know about food safety and beverage handling procedures and explain them to guests as necessary

Know and follow general safety and hygiene practices and communicate them to guests as needed

• Communicate (verbally or in writing) in a polite, respectful, and efficient mode to all concerned parties

Communicate politely and efficiently with guests and team members

• Respond properly to emergency or safety situations

Respond appropriately to emergencies or safety situations

• Support your team and counter-parts in any way possible, accordingly to the business needs

Support teammates and colleagues as needed to meet business needs

• Assist fellow workers and help to maintain a harmonious work environment

Assist team members and help maintain a harmonious work environment

• Be able to be presentable and assist during busy periods with guests’ needs

Be able to stay presentable and assist during busy periods with guest needs