Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Cloud Infrastructure
Good to have skills : AWS Administration
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Role: AWS Cloud Operations Senior Engineer. Role Description: Manage the cloud infrastructure environment through cross technology administration (OS, virtual networks, Security, Monitoring and Backup), Development and execution of script and automations. Manage the environment incidents with a focus on service restoration. Act as operations support for all AWS hosted Virtual Machines, PaaS services, network, storage and security. Job Requirements: Minimum 6 years of experience in AWS platform plus Windows OS administration . Key Responsibilities: - Provide L2/L3 support on various AWS Services, IaaS and PaaS - Provide L2/L3 support on Windows servers hosted on AWS infrastructure. - Design, build and configure AWS Services to meet business process and application requirements. - Infrastructure-as-Code for automation of infra and app provisioning and deployment. - Maintaining access control, as well as the integrity of data, throughout the platform of the AWS application - Make necessary improvements in resources and also work on resource tagging to designate plans and costs for governance, reporting, and budgeting - Build and manage Bastion Hosts, C2S access points, and VPC - Efficiently monitor the development and billing of several strategies for cost optimization - Some of the other significant roles of these professionals include: - Managing the complete AWS life cycle, along with security, provisioning, and automation - Administrating and establishing the architecture of multi-tier systems - Fine-tuning and configuring various cloud infrastructures - Performing services such as kernel patching, errata patching, and software upgrades - Creating backups and managing disaster recovery - Effectively monitoring performance degree and its availability - Containerization in a micro services context - Windows OS administration - Server Installation and Configuration, User Account Management, Patch Management, Backup and Recovery, Security Management, Monitoring and Performance Tuning, Network Configuration, Software Installation and Updates - Incident and Change management, Health and performance Monitoring - Check server health, performance and capacity alerts, take preventive and remedial action. - Execution and documentation of infrastructure changes and preparing work instructions. Technical Experience: - Maintain the backups of resources with the help of different AWS services - Hands on experience on EC2, EBS, NSG, VPC, S3, ASG, ELB, Route53, CloudWatch, CloudFormation. - Hands on experience on PaaS services - S3, API Gateway, Athena, AWS Backup, AWS Config, CloudFront, CloudTrail, Code Build, Direct Connect, EFS, EKS, EKS, Elastic Cache, ECS, Elastic Search, ELB/ALB, Fargate, FSX, Glue, Key Managed Service(KMS), Kinesis Analytics, Kinesis Firehose, Kinesis Streams, Lambda, Redshift, Route 53, SES, Shield, SQS, Storage Gateway, VPC, WAF, AppStream, Cognito, DataSync, SageMaker, Secrets, AWS Transfer etc. - Hands on experience in Bash Scripting, Terraform, Python. - Reduce the production time necessary via AWS CloudFormation skills to deploy the infrastructure for automation - Agile delivery mode (e. g. scrum) - System Administration and monitoring - Performance tuning and storage optimization. - Experience in operating system level troubleshooting, resolving system boot issues, Kernel bugs and server log analysis. - Proven experience as a Windows System Administrator. - Proficiency in Windows Server operating systems and desktop versions. - Strong knowledge of Active Directory, Group Policy, and DNS. - Familiarity with virtualization technologies (e.g., Hyper-V, VMware). - Scripting skills (e.g., PowerShell) for automation and administration. - Understanding of network protocols, security, and firewalls - Experience in regular operating system Patching and vulnerability remediations. - Experience in Windows System hardening and Non-Compliance remediation. - Hands on Experience in Samba, CIFS, LDAP, PAM, SSSD, user authentication using username/password pair, Kerberos, certificates or a combination of methods. - sshd, Openssl, Squid proxy, NGINIX, Antivirus, Syslog, VSFTP, NTP, Bash scripting, - Hands on experience in filesystem configuration with RAID - Learn the metrics and also monitor the overall usage of several AWS resources with the help of Amazon CloudWatch - Knowledge on Ticketing tools preferably Service Now. Professional Attributes: Good analytical and troubleshooting skills with the ability to think logically through a problem. Must have the initiative, tenacity and commitment to see problems through to resolution, Ability to work in shift patterns and provide out of hours On-Call support. collaborate with other team members to develop automation strategies and deployment processes. Education Qualification: Graduate Mandatory Certification: AWS Certified Solution Architect ( Associate ) Optional Certification: Microsoft Certified: Windows Server certifications (e.g., MCSA, MCSE),ITIL, Virtualization, Networking, Azure, Microsoft or any other15 years full time education

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